Thank you for contacting us. We’ll direct your message to the appropriate department or person. (Please do not reply to this message.)

If you have requested parts from Warranty, please be advised that we do not stock all parts for all import models at all times. If there is any issue with your request, Warranty will contact you. Due to the number of requests that our Warranty department receives, we also don't contact each person to confirm receipt of your email. Instead, we simply take care of your request. If Warranty has any questions, they will contact you. Otherwise, we will take care of your request within 7-10 business days. (Shipping times can vary depending on your location.)

Thank you from Kai USA!